Refund Policy

Thank you for choosing onesimple.life. We value your satisfaction, and we aim to offer the best possible user experience. If you are not fully satisfied with your purchase, we’re here to help. Please read our refund policy carefully.

1. Eligibility for Refunds
We offer refunds on purchases made through onesimple.life within 7 days of the original purchase date. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund.

2. Pricing & Refund Conditions
Our product pricing ranges from ₹1,500 to ₹50,000. Refund requests are applicable for all price points within this range, provided they meet the following conditions:

The request for a refund must be made within 7 days of the purchase date.
The product or service purchased must not have been substantially used or consumed.
Refunds may not be granted for products that have been modified or misused.
3. How to Request a Refund
To initiate a refund, please contact our support team at [email protected] within 7 days of your purchase. Please include the following details in your request:

Order number
Date of purchase
Reason for refund request
We will review your refund request and notify you of the approval or rejection of your refund within 5-7 business days.

4. Processing Time for Refunds
If your refund is approved, we will initiate a refund to your original payment method. Please note that it may take additional time for the funds to appear in your account depending on your bank or payment provider’s processing time.

5. Partial Refunds
In certain circumstances, we may offer partial refunds at our discretion if the product or service has been partially used or consumed within the 7-day refund period.

6. Non-Refundable Items
Some products or services may be exempt from being refunded, such as:

Services that have been fully delivered or completed.
Products that are marked as non-refundable during the checkout process.
7. Changes to the Refund Policy
onesimple.life reserves the right to modify this refund policy at any time. Any changes to the refund policy will be posted on this page.

If you have any questions regarding this refund policy, please contact us at [email protected].

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